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Hours:
Mon.- Thurs. 11am - 5pm

Fri 11am- 5pm
Sat. 8*am - 6pm
Sun. 8*am - 5pm

Refund Policy For Ventura Dive and Sport:

SPECIAL ORDERS, GIFT CARDS, CLASSES, RENTALS, AND CLEARANCE ITEMS: 
All sales on special orders, Gift Cards, diving classes, rental fees, sale/clearance/used items, and diving activities (including boat trips) are final. No refunds, returns, or exchanges will be accepted.
SHIPPING AND AVAILABILITY ON SPECIAL ORDERS: 
The buyer acknowledges that shipping delays or manufacturer availability issues may occur. Ventura Dive and Sport is not responsible for delays or issues caused by third-party shipping carriers or manufacturers. All sales on special orders are final, and no refunds, returns, or exchanges will be accepted once the order is paid for by customer.
RETURNABLE ITEMS: 
For eligible returns, items must be unused, unworn, unwashed, undamaged, and in their original packaging, including all tags, hangers, boxes, or dust bags. Items returned outside of these conditions will not be accepted.
RESTOCKING FEE:
All accepted returns will incur a 10% restocking fee. Returns must be made within 30 days of purchase.
 

Refund Policy for Dive Charters:

No refunds. Be sure that you can go on this trip before you book it.  If you cancel more than 14 days prior to your booked trip, you will receive a 100% RE-BOOKING CREDIT. If you cancel 8 to 14 days prior to your booked trip you will receive a 50% RE-BOOKING CREDIT. If you cancel 7 days or less prior to your booked trip date you will receive NO RE-BOOKING CREDIT.

 

Privacy Policy for Ventura Dive and Sport, Raptor Dive Charters:

Thank you for visiting www.VenturaDive.com. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using www.VenturaDive.com, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit www.VenturaDive.com  to make sure that you understand how any personal information you provide will be used.

Note: The privacy practices set forth in this privacy policy are for www.VenturaDive.com only. If you link to other web sites, please review the privacy policies posted at those sites.

 

Collection of Information 

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Protecting Children

We do not knowingly solicit data from children, and we do not knowingly market to children. We recognize that protecting children's identities and privacy online is important and that the responsibility to do so rests with the online industry in conjunction with stringent parental controls. Further, all content maintained at VenturaDive.com is suitable for all viewers.

Cookie/Tracking Technology

www.VenturaDive.com may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology. However, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when:

  • permitted or required by law; or,

  • trying to protect against or prevent actual or potential fraud or unauthorized transactions; or,

  • investigating fraud which has already taken place.

The information is not provided to these companies for marketing purposes.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By Phone: 805 650 6500

We reserve the right to make changes to this policy. Any changes to this policy will be posted.


 

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